At rr7, gambling is meant to be an enjoyable form of entertainment — never a source of financial stress, emotional distress, or personal harm. This page outlines the tools, resources, and commitment rr7 has in place to support responsible gaming for every player in Bangladesh.
Our Commitment
rr7 operates under a clear and unwavering commitment: every player on this platform should be able to enjoy casino games, slots, and sports betting as a fun, controlled form of entertainment. We recognise that a small proportion of players may develop problematic gambling behaviours, and we take that risk seriously. Our responsible gaming framework exists to identify, prevent, and respond to problem gambling — not as a legal formality, but as a genuine operational priority.
We have built a suite of player-facing tools directly into the rr7 platform that allow you to take control of your gambling activity at any time. These tools are free, immediately effective, and require no complex application process. Whether you want to temporarily reduce the amount you can deposit, step away from the platform for a short cooling-off period, or permanently exclude yourself from rr7, the choice and the control are yours.
Our customer support team is trained to recognise early warning signs of problem gambling and will always respond with empathy, discretion, and a focus on the player's wellbeing. rr7 will never pressurise a player who has requested a break or a limit to reverse that decision. All responsible gaming requests are processed promptly and treated with the highest level of confidentiality.
Age Restriction
rr7 enforces a strict minimum age of 18 for all account registrations, deposits, withdrawals, and gameplay. This is a non-negotiable requirement that applies to every player in Bangladesh and in any other jurisdiction from which the Platform is accessed. No individual under the age of 18 is permitted to open an rr7 account or participate in any form of gambling activity on the Platform under any circumstances.
During the Know Your Customer (KYC) identity verification process, rr7 requires all players to submit a government-issued identification document — such as a National ID card or passport — that confirms both identity and date of birth. Any account where the player is found to be under 18 years of age will be immediately suspended, all associated gameplay will be voided, and any deposits made will be returned in full.
We also recommend that parents and guardians use parental control software to restrict access to gambling websites for minors who use shared household devices. Tools such as Net Nanny, Kaspersky Safe Kids, and similar applications can be used to block access to online gambling platforms at the device or network level.
Know the Signs
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following are common warning signs that gambling may be becoming harmful rather than enjoyable. If you identify with three or more of these signs, we strongly encourage you to use rr7's self-exclusion tools or seek external support.
Chasing Losses: Continuing to gamble in an attempt to recover money that has already been lost, or increasing bet sizes after a losing session in the belief that a win is overdue.
Losing Track of Time: Spending significantly longer gambling than originally intended, or finding it difficult to stop playing even when you had planned to.
Gambling Beyond Your Means: Spending money on gambling that is earmarked for essential expenses such as rent, groceries, utility bills, or family responsibilities.
Neglecting Relationships: Allowing gambling to interfere with time spent with family, friends, or colleagues, or concealing gambling activity from people close to you.
Emotional Distress: Feeling irritable, anxious, or depressed when you are unable to gamble, or using gambling as a way to escape stress, sadness, or other negative emotions.
Deteriorating Finances: Regularly borrowing money to fund gambling, selling personal belongings, or experiencing financial difficulties that are directly related to gambling expenditure.
Financial Controls
Setting a deposit limit is one of the most effective ways to keep your gambling within a budget you are comfortable with. rr7 allows players to configure personal deposit limits directly within their account settings. Once a deposit limit is set, rr7 will automatically decline any deposit attempt that would exceed that limit within the defined time period.
| Limit Type | Period | Effect | Status |
|---|---|---|---|
| Daily Deposit Limit | 24 hours (BST) | Caps total deposits within a single day | Available |
| Weekly Deposit Limit | 7 days rolling | Caps total deposits across a rolling 7-day window | Available |
| Monthly Deposit Limit | Calendar month | Caps total deposits within the current calendar month | Available |
| Session Loss Limit | Per session | Ends your session automatically when a loss threshold is reached | Available |
Take a Break
If you feel that you need to step away from gambling — even temporarily — rr7 provides two levels of account restriction: a Time-Out (a short, reversible break) and Self-Exclusion (a longer, stricter restriction). Both are free to activate and take effect immediately upon request.
A Time-Out temporarily suspends your rr7 account for a period of your choosing — from 24 hours up to six weeks. During a Time-Out, you will not be able to log in, deposit, or place any bets. You will also be removed from all marketing communications for the duration. A Time-Out is reversible: you may contact support to lift it early if you choose to do so after a mandatory 24-hour reflection period.
Self-Exclusion is a stronger, longer-term restriction designed for players who recognise a more serious need to stop gambling. Self-Exclusion periods range from six months to five years. During this period, your account is fully suspended, you cannot create a new account on rr7, and rr7 will take reasonable steps to prevent you from circumventing the exclusion. Self-Exclusion cannot be reversed before the chosen period expires — this is intentional and in your best interest.
If you wish to close your rr7 account permanently due to problem gambling concerns, you may request a permanent closure at any time by contacting [email protected]. Permanent closures are irreversible. Any remaining balance in your account will be returned via your registered withdrawal method after identity verification.
Stay Aware
It is easy to lose track of time when playing online casino games or following live cricket betting markets. rr7 supports session awareness through reality check notifications — in-platform reminders that appear at regular intervals during an active gaming session to show you how long you have been playing and how much you have wagered or lost during that session.
You can configure the frequency of these reminders from your account settings. When a reality check notification appears, you are given the option to continue your session or log out. rr7 recommends enabling reality checks and setting them at 30-minute intervals as a default starting point, adjusting the frequency based on your personal preferences. These notifications are a nudge — not a restriction — and exist purely to help you stay aware of your activity in real time.
To activate any tool: email [email protected] with subject line "RESPONSIBLE GAMING REQUEST"
rr7 is strictly for adults aged 18 and above. Playing on rr7 constitutes your declaration that you are 18 years of age or older.
If you feel gambling is becoming a problem, our support team is available 24/7 to help. Contact us and we will assist you in activating the right tools for your situation — with no judgment.
Email: [email protected]
Common Questions
Platform Commitments
Every rr7 player must pass a mandatory KYC identity check before depositing or withdrawing. Date of birth is verified against a government-issued ID, ensuring no underage individual can access the Platform.
Players can set daily, weekly, or monthly deposit limits in BDT at any time. Limits take effect immediately when reduced and are subject to a 72-hour cooling-off period when increased, giving players meaningful financial control over their gambling spend.
In-platform notifications remind players of their session duration and net spend at configurable intervals. These reality checks help players stay aware of how long they have been playing and make informed decisions about continuing or stopping.
Any player who needs a short break can activate a Time-Out lasting from 24 hours up to six weeks. The account is suspended immediately, all marketing stops, and no gameplay is possible for the chosen duration — no waiting period required.
Players who need a more serious break can self-exclude for between six months and five years. rr7 treats self-exclusion requests with the utmost seriousness — accounts are locked, new account creation is blocked, and the exclusion cannot be reversed before the period ends.
rr7's customer support team is trained in responsible gaming best practices and available around the clock. Whether you need to activate a restriction, discuss a concern, or simply need someone to talk to, our team responds with empathy and discretion.
If gambling is causing you distress, financial difficulty, or harm to your relationships, please reach out to rr7's support team right away. There is no judgment — only practical help. Our team can activate restrictions, process your withdrawal, and point you toward additional resources, all within hours of your request.
Available 24 hours a day, 7 days a week · Bangladesh Standard Time (UTC+6) · Response within 2 hours
Continue Exploring
Now that you are familiar with rr7's responsible gaming tools and commitments, feel free to explore the platform at your own pace. Set your limits, play within your budget, and enjoy everything rr7 has to offer — from cricket betting to live slots.