rr7 is committed to handling your personal information with the highest standards of care, transparency, and security. This Privacy Policy explains precisely what data we collect, how we use it, who we share it with, and what rights you hold as a user of the rr7 platform.
rr7 ("we", "us", "our") is the operator of the online casino and sports betting platform accessible at rr7.onl. In the course of providing our services to players based in Bangladesh and internationally, rr7 collects and processes certain categories of personal data. We take data privacy seriously and are committed to handling all personal information responsibly, transparently, and in accordance with applicable data protection principles.
This Privacy Policy describes the types of personal data rr7 collects, the purposes for which that data is used, the circumstances under which it may be shared with third parties, the security measures we employ to protect it, and the rights available to you as a data subject. This document should be read alongside the rr7 Terms & Conditions, which are incorporated by reference.
rr7 acts as the data controller in respect of all personal data collected directly from users via the Platform. Where rr7 engages third-party service providers to process data on its behalf, those providers act as data processors and are contractually bound to process data only in accordance with rr7's instructions and this Privacy Policy.
rr7 collects personal data across several categories, depending on the nature of your interaction with the Platform. The following table summarises the main categories of personal data we collect and the typical source of each category.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Provided by you during registration or verification |
| Contact Data | Email address, mobile number, residential address (city, district) | Provided by you during registration or profile updates |
| Verification Data | National ID scan, passport copy, utility bill, selfie photograph | Submitted by you during KYC verification |
| Financial Data | bKash/Nagad/Rocket account number, bank account details, transaction history | Provided by you when making deposits or withdrawal requests |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Collected automatically via server logs and cookies |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths | Collected automatically via analytics tools |
| Communications Data | Support messages, live chat transcripts, email correspondence | Generated when you contact rr7 support |
| Marketing Preferences | Opted-in or opted-out status for promotional emails and SMS | Set by you in account settings or during registration |
rr7 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where a user voluntarily discloses health-related information in the context of a responsible gaming request (for example, disclosing a gambling-related health concern when applying for self-exclusion). Such information is handled with the highest level of confidentiality and used solely for the purpose of processing the responsible gaming request.
rr7 collects personal data through the following channels and mechanisms:
rr7 processes your personal data for the following purposes. Each purpose is linked to a defined legal basis described in Section 5 of this Policy.
rr7 processes personal data on one or more of the following legal bases, depending on the specific processing activity:
rr7 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your data with the following categories of recipients where necessary to deliver our services or comply with our legal obligations:
rr7 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention principles apply:
When personal data is no longer required, rr7 will securely delete or anonymise it in accordance with our internal data disposal procedures. Anonymised data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.
rr7 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Key measures include:
rr7 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and analyse how the Platform is used. The following categories of cookies are used on rr7.onl:
These cookies are essential for the Platform to function. They enable core features such as session management, authentication, and security token validation. The Platform cannot operate correctly without them. No consent is required for strictly necessary cookies.
Functional cookies remember your preferences and settings — for example, your preferred language, display settings, and whether you have acknowledged certain notifications. Disabling functional cookies may impair certain non-essential features of the Platform.
Analytics cookies allow rr7 to collect anonymised or pseudonymised data about how visitors use the Platform, including which pages are visited most frequently, how long users spend on each page, and what navigation paths are most common. This data is used solely to improve the Platform and is not linked to individual user identities in reports.
You can manage, restrict, or delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent the Platform from functioning correctly. For analytics and functional cookies, please refer to your browser's help documentation for instructions on adjusting cookie settings. rr7 does not respond to "Do Not Track" signals at the browser level at this time.
As a user of the rr7 Platform, you hold the following rights with respect to your personal data. rr7 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights below, contact [email protected] with the subject line "DATA RIGHTS REQUEST".
You have the right to request a copy of all personal data rr7 holds about you. rr7 will provide a response within a reasonable timeframe following identity verification.
If any personal data rr7 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Certain changes (e.g., legal name changes) may require documentary evidence.
You may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to rr7's legal retention obligations — for example, financial records required under AML laws cannot be deleted on request.
In certain circumstances, you may request that rr7 restricts the processing of your personal data — for example, while the accuracy of the data is contested, or while a legitimate-interest objection is being assessed.
Where processing is based on consent or contractual necessity, you have the right to receive your personal data in a structured, machine-readable format and to request that it be transmitted to another controller where technically feasible.
You have the right to object to processing carried out on the basis of rr7's legitimate interests, including profiling for direct marketing. rr7 will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent (primarily for marketing communications), you may withdraw that consent at any time by updating your account preferences or contacting [email protected]. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.
rr7 is strictly an adults-only platform. We do not knowingly collect, store, or process personal data from individuals under the age of 18. Registration, access to gaming features, and financial transactions are all prohibited for persons under 18 years of age.
If rr7 becomes aware that personal data belonging to a minor has been collected — whether through a misrepresentation of age during registration or any other means — we will take immediate steps to delete that data, close the associated account, and return any deposits made, in accordance with the rr7 Terms & Conditions and our legal obligations.
If you are a parent or guardian and believe that your child has created an rr7 account or provided personal data to rr7, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.
rr7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform functionality. When material changes are made, rr7 will notify registered users via email or an in-platform notification prior to the changes taking effect.
The revised Privacy Policy will be published at rr7.onl/privacy-policy with an updated effective date at the top of the document. Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of those changes.
We encourage you to review this Privacy Policy periodically to stay informed about how rr7 is protecting your information and to be aware of any changes that may affect your rights.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data rr7 holds about you, please contact the rr7 data privacy team. All privacy-related enquiries are handled in English and will receive a response within 72 hours of receipt.
Privacy contact: [email protected]
When submitting a data rights request, please include your registered username, the email address associated with your rr7 account, and a clear description of your request. rr7 may ask you to verify your identity before processing any request to access, rectify, or delete personal data, as a security measure to prevent unauthorised disclosure.
Your Data, Our Commitment
This Privacy Policy is backed by concrete technical and operational commitments that rr7 upholds every day to protect every player's personal information.
Every data exchange between your device and rr7 is protected by industry-standard TLS/SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
rr7 does not sell, rent, or trade your personal data to third parties for marketing or commercial gain. Your data is shared only with the specific service providers needed to deliver rr7's services to you.
rr7 automatically applies SMS one-time password verification for logins from new devices. This protects your account even if your password is ever compromised, providing an essential second layer of access security.
You retain the right to access, correct, delete, or port your personal data at any time. rr7 is committed to honouring all data rights requests promptly and will never obstruct your ability to exercise these rights.
rr7 does not retain personal data beyond what is necessary. Account data is held for the duration of your relationship with rr7 plus mandatory legal retention periods, after which it is securely deleted or anonymised.
rr7's support team handles all data privacy enquiries in English, 24/7. Whether you need to update your data, submit an erasure request, or ask about how your information is used, [email protected] is always available.
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